DESARU COAST, Malaysia, July 1, 2020 /PRNewswire/ — Desaru Coast Destination Resort (“Desaru Coast”), Malaysia’s largest integrated and curated destination, has resumed operations with proactive destination-wide operations and health, safety, security and environment (HSSE) protocols. The protocols were established since the beginning of the movement control order (MCO) period in mid-March to ensure the safety and well-being of the workforce and guests across the destination.
The health and safety protocols were put in place to enhance the destination’s Stay Well @ Desaru Coast programme which was developed to strengthen Desaru Coast’s precautionary and mitigation measures as well as increase awareness in the wake of COVID-19 pandemic. Stay Well @ Desaru Coast is a dual-prong approach that has significantly strengthened the destination’s precautionary measures since the global virus outbreak. On the awareness outreach, the programme aids in continuously reminding both guests visiting the destination as well as all employees to stay vigilant and apply recommended social distancing and personal hygiene practices to minimise the spread of COVID-19.
“Since the outbreak of the pandemic, we have activated our health and safety protocols as a firm commitment to ensure the safety and comfort of our guests and employees. We are optimistic that the Malaysian tourism and hospitality sector will slowly recover as we start to see an encouraging response from the domestic market since the recent announcement of recovery movement control order (RMCO).
However, today, more than ever, our guests and employees need to be reassured of our ability to provide a safe stay at our destination. For us, as a destination resort operator, the most important factor is the level of confidence that we can give to holidaymakers, to make Desaru Coast their destination of choice. It’s not just about attractive prices, but what we do to build and provide the level of confidence so that holidaymakers can travel here and enjoy their break with peace of mind.,” said Roslina Arbak, CEO, Desaru Development Holdings One Sdn. Bhd.
In the current absence of vaccines and effective drug treatments for Covid-19, Desaru Coast is maintaining a strict approach in continuing the level of awareness and heighten sanitisation practices across all its properties. All employees at the destination are mandated to adhere to the HSSE recommendations based on the Malaysian Health Ministry and World Health Organisation guidelines
Arbak explained, “More than ever, technology is rapidly shaping the travel and hospitality landscape. To ensure safe distancing, hotels in Desaru Coast are adopting contactless check-in and room entry options as well as contactless menu order in the restaurants to ensure the safety of staff and guests. Covid-19 has accelerated these trends and with it, comes new realities.”
For more information on the COVID-19 precautionary health and safety measures at Desaru Coast Destination Resort, please visit www.desarucoast.com
About Desaru Coast
Desaru Coast is curated as a new destination resort in Malaysia with a portfolio of globally renowned hotels and resorts, namely Hard Rock Hotel Desaru Coast, The Westin Desaru Coast Resort, Anantara Desaru Coast Resort & Villas and One&Only Desaru Coast. The destination is also home to Adventure Waterpark Desaru Coast – one of the world’s biggest waterparks, Desaru Coast Conference Centre – a fully equipped conference facility, The Els Club Desaru Coast – 45 holes of golf in total with two distinct clubs, Ocean Course and Valley Course, and Desaru Coast Riverside – a 23-acre water-front landscaped retail and lifestyle village. It provides an indulgent getaway for the discerning leisure and business traveller alike. Located in the south-eastern region of the country, in the state of Johor, Desaru Coast spans over 3,900 acres along a pristine 17 km beachfront that faces eastwards over the clear ocean waters. The destination is set amid a rich bio-diverse location and is easily accessible via road, air and sea.
Desaru Development Holdings One Sdn. Bhd. (“DH1”) is the master developer of Desaru Coast and is a subsidiary of Desaru Development Corporation Sdn. Bhd. (“DDC”) within the Themed Attractions Resorts & Hotels Sdn. Bhd. group of companies.