Customer service is becoming increasingly important as we move forward into a more and more digitized society. With the new and exciting launch of the OPPO Reno7 Series 5G- the Portrait Expert, OPPO is introducing two special after sales services exclusively for Reno7 customers.
The Trustworthy Service Package bundled with the devices will elevate a customer’s experience under OPPO’s service motto, “care what you care, within your reach”. Besides that, OPPO is also introducing an exclusive “VIP” service, the OPPO Premium Service, focusing on the Reno7 Pro 5G.
Launched on 22nd February 2022 and starting its sales on 5th March 2022, the Reno7 Series 5G is OPPO’s latest mid-range device that excels in camera capabilities. This “Portrait Expert” device is equipped with a Dual Flagship Camera System which is made from the world’s first Sony IMX766 sensor and IMX709 sensor, is co-developed with Sony.
Moreover, it is equipped with a fantastic software that allows users to capture moments in excellent Portrait Mode and Bokeh Flare Portrait Video – just like a DSLR portrait under any lighting condition.
OPPO is truly making it possible to provide customers with not just an excellent device but also an enjoyable, distinctive experience and a satisfactory repair service, thanks to its new Trustworthy Service Package for customers who purchase the Reno7 Series 5G.
The Trustworthy Service Package includes six main services. Firstly, customers can enjoy a Free Send-in Repair Service, allowing them to send devices in for repair without visiting the customer care centre or paying for any shipping fees. Secondly, OPPO also provides professional after-sales services without any labour charge.
On top of that, users can also enjoy the lifetime benefit of getting the latest updates available to optimize the phone’s system performance. Moreover, to protect your phone at a fraction of cost, OPPO is also introducing three OPPO Protection Plans under this package that includes an Accidental Damage Protection Plan, Screen Protection Plan, and Extended Warranty.
You will also enjoy Service Day Repair Discounts where exclusive benefits and discounts are provided at selected OPPO service centres to give your phone a new experience from every 10th to 12th of each month. Last but not least, users will also enjoy a fast and reliable quick repair service with OPPO’s 1 Hour Flash Fix that is available in selected authorized service centres.
Exclusively for Reno7 Pro 5G’s customers, the OPPO Premium Service offers three essential amenities. Firstly, OPPO is offering a 24-hours Exclusive Hotline that answers customers’ questions and problems via its service hotline at 1-800-81-7666. Additionally, Reno7 Pro 5G users can enjoy a prioritized service through the “VIP” lane at the My OPPO Space.
Lastly, to provide customers a top-level service, OPPO will push itself to offer services from exclusive engineers specifically cultivated through thorough rounds of screenings instead of outsourcing the repair service to third parties.
For more information on OPPO’s Trustworthy Service Package and OPPO Premium Service, kindly refer to:
| OPPO Official Website: | https://www.oppo.com/my/ |
| OPPO Official Facebook Page: | https://www.facebook.com/OPPOMalaysia/ |
| OPPO Care Facebook | https://www.facebook.com/OPPOCareMY/ |
| OPPO Official Online Store: | https://www.oppo.com.my |
| OPPO Send-in repair: | https://support.oppo.com/my/send-in-repair/ |
| OPPO Protection Plan | https://support.oppo.com/my/oppocare/ |
